Communication preferences

Understanding Communication Preference: Why It Matters at 7AShoes.com

In the world of online shopping, personalised experience is key. At 7AShoes.com, we believe that your journey should be as smooth as the soles you walk on. One often-overlooked part of that journey is your communication preference — how you want to hear from us. Whether it’s tracking your order, getting exclusive discounts, or resolving a query, your preferred method of communication makes all the difference.

What Is Communication Preference?

Communication preference refers to the method or channel a customer prefers to receive updates, promotional offers, or support from a brand. For example:

  • 📱 SMS for instant updates

  • 📧 Email for detailed newsletters and offers

  • 💬 WhatsApp for quick support

  • 📞 Phone calls for urgent issues

At 7AShoes.com, we respect your choice and allow you to set and manage these preferences with ease.

Why Communication Preference Is Important

  1. Respecting Your Time
    We know you’re busy — choosing your communication preference ensures we connect with you without interrupting your day.

  2. Faster Resolutions
    Prefer chatting over texting? Want support through WhatsApp instead of email? Your preference helps us resolve issues your way.

  3. Better Offers, Better Timing
    When you choose how we talk to you, you’re more likely to receive relevant offers and reminders — exactly how and when you want them.

  4. Builds Trust
    Respecting communication preferences shows that we care about your privacy, convenience, and satisfaction.

How to Set Your Communication Preferences on 7AShoes.com

Setting your preference is simple:

  1. Log in to your account

  2. Go to My Profile

  3. Choose your preferred method(s): SMS, Email, WhatsApp, or Phone

  4. Hit Save — and you’re done!

Want to change it later? You can update your preferences anytime, hassle-free.

We Hear You, Always

From tracking updates to styling tips, we’re here when and how you want us. Your communication preference helps us offer a more tailored, friendly, and responsive experience.

At 7AShoes.com, it’s not just about the shoes — it’s about building a brand that listens.


Stay connected, your way.
Because your comfort starts even before the shoes arrive.