Order FAQs | 7AShoes

Return Policy

October 31, 2022

Please Visit: Return Policy

Product recived is damaged/different?

October 27, 2022

Please make a parcel opening video for any issue related to damage or different items. Without Parcel Video no Complains will be entertained. Note: 7A Shoes can have minor non visible finishing issues (i.e. minor glue leakage or thread coming out)

How to track my order?

October 27, 2022

Tracking details will be shared with you within 3 working days with all details on email. Please check email spam folder also.

I have a size issue with the order?

October 27, 2022

Below Conditions will effect the retrurn Process Product recived has the same size tag what you ordered. In this case you have to pay the courier Charges as per actual both ways. Product recived has the different size tag what you ordered. In this case we will take care of return and Shipping cost for […]

Can I cancel my order after I’ve placed it?

October 27, 2022

Orders can be cancelled until they are not Processed. On cancellation 5% of the amount will be deducted as it gets charged by payment gateways.

Can I modify my order after I’ve placed it?

October 27, 2022

Yes, we can modify orders once they have been placed until they are not processed. Once processed we will not be able to help, So sorry for any inconvenience!

Can I change the email address to my order?

October 27, 2022

Yes! Please Contact our Customer Care team on Chat with your order number, original email address, and the updated email address so that we may make the changes for you. Once your email address has been updated, we can resend your order confirmation and/or shipping confirmation emails to the updated address. 🙂

Can I change the shipping address for my order?

October 27, 2022

We will be happy to change the shipping address for you order untill its not processed status! Please Contact our Customer Care team on Chat in Live Hours or fill in the form in offline hours with your order number and the updated address ASAP. we are only able to make changes to your order […]